Welcome to the official website of Velmora Hotel & Spa. By accessing, browsing, or booking through our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Use

• The content of this website is for general information and booking purposes only.
• We reserve the right to change or update any part of the website, including pricing and policies, without prior notice.
• You agree not to use the site for any unlawful, harmful, or unauthorized purposes.

2. Booking and Reservations

• All reservations are subject to availability.
• A valid credit/debit card or payment method is required to confirm a booking.
• Guests must be 18 years or older to make a reservation.
• By booking with us, you agree to the stated room rates, taxes, and any applicable service charges.

3. Check-in / Check-out

• Check-in: From [Insert Time]
• Check-out: By [Insert Time]
• Early check-in or late check-out requests are subject to availability and may incur additional charges.

4. Cancellation & Refund Policy

• Cancellations must be made at least [Insert Hours/Days] in advance to avoid charges.
• No-shows or late cancellations may result in a full or partial charge.
• Refunds (if applicable) will be processed to the original payment method within [Insert Timeframe].

5. Guest Conduct

• Guests are expected to respect hotel property and other guests at all times.
• Smoking is prohibited in non-smoking areas.
• Any damage to property or disruption of service may result in charges or eviction without refund.

6. Facilities Use

• Access to the spa, pool, gym, and restaurant is subject to hotel rules and operating hours.
• We reserve the right to refuse service or access if any misuse or inappropriate behavior is observed.

7. Liability Disclaimer

• While we strive to ensure the safety and comfort of all guests, Velmora Hotel & Spa is not liable for:
  • Loss or theft of personal belongings
  • Injuries caused by misuse of facilities
  • Force majeure events (natural disasters, government restrictions, etc.)

8. Intellectual Property

• All website content (text, images, logos, design) is owned or licensed by Velmora Hotel & Spa.
• Reproduction or distribution without written consent is prohibited.

9. Privacy Policy

• Use of this site and booking system is subject to our Privacy Policy.
• By using the site, you consent to the collection and use of personal data in accordance with the policy.

10. Governing Law

• These Terms & Conditions are governed by the laws of [Insert Country].
• Any disputes arising shall be subject to the jurisdiction of the courts in [Insert City/Country].

Contact Us

If you have any questions or concerns regarding these terms, please contact:

📍 Velmora Hotel & Spa
Velmora Hotel , 99 Sukhumvit Soi 24, Khlong Tan, Khlong Toei Bangkok 10110, Thailand
📧 Email: info@velmora.com
📞 Phone: +66 2 123 4567